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Manitoba Ombudsman celebrates Ombuds Day with release of Fairness by Design

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Oct 8, 2020

Manitoba Ombudsman is celebrating international Ombuds Day by releasing Fairness by Design – two documents intended to assist public servants with incorporating fairness into the design and delivery of programs and services.

“Ombudsman offices have an important, proactive role to play in promoting good governance and ensuring citizens are treated fairly in their interactions with public services,” said Ombudsman Jill Perron. “By developing and disseminating practical guidance tools, such as Fairness by Design, we can build a common understanding about fairness that can prevent complaints and help strengthen the delivery of public services for Manitobans.”

Fairness by Design has two parts:


Manitoba Ombudsman, established in April 1970, conducts independent and impartial investigations into complaints about the fairness of government actions or decisions, access to information and privacy matters, and serious wrongdoings that people believe may have occurred. The ombudsman is an independent officer of the Legislative Assembly of Manitoba.

Ombuds Day is celebrated by ombuds offices around the world on the second Thursday of October. Ombuds Day serves as an opportunity to educate and raise awareness about the history and practices of the ombuds profession. “Ombuds” is the general term used to refer to an ombudsman or ombudsperson.